Coffee Set-up Attendant- Chelsea Hotel, Toronto

• Ensure the cleanliness of all service materials and equipment to be used.
• Ensure that all tables are cleaned after service and that all dirty crockery, linen and glassware are removed to the correct station.
• Ensure that the coffee stations are set up with the appropriate props.
• Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.
• Should always conduct him/himself with a pleasant and helpful attitude towards guest, co-workers and managers.

My Product

• Review the daily function sheets pertaining to the daily assigned duties.
• Ensure a complete understanding of the menu and service procedure.
• Ensure the cleanliness of all service materials and equipment to be used.
• Deliver supplies to the location of portable bar, when so required.
• Attend department meetings as scheduled.
• Fill up salt and pepper, sugar bowls when needed.
• Ensure buffet props are put away properly (third floor storage).
• Keep the prop room and coffee stations organized
• Keep the Front of House and Back of House organized and clean

My Colleague

• Informs Manager on duty of any deficiency in meeting rooms. 
• Open communication with Manager to report challenges and issues.

My Chelsea

• Adhere to and comply with all safety regulations when handling hazardous materials according to MSDS.
• Complies with Hotel policies and procedures.
• Report for duty on time and follow Chelsea grooming policy. Nametag must be visible at all times.

Perform other task as assigned by Management.

Working Experience
Previous food & beverage service experience.
Knowledge
Guest service etiquette
Customer service skills
Education
Secondary (High) School graduate.
Soft Skills
Good communication skills.
Languages
Must be able to communicate well in English
Physical Requirements
Constant standing.
Frequent walking, bending, twisting, lifting and reaching.
Occasional squatting, pushing and pulling.
Able to lift weights of up to 20kgs (loaded meal trays).Able to push supply carts weighing up to 30 kgs.