Maintenance Technician

The mission of Ronald McDonald House Charities of Central Texas (RMHC CTX) is to create, find, and support programs that directly improve the health and well-being of children and families.

The Facilities Maintenance Technician supports the daily operations of the Ronald McDonald House (RMH) by performing routine building maintenance, coordinating vendor service calls, and ensuring a clean, safe, and welcoming environment for families. This hands-on role involves light maintenance tasks such as electrical, plumbing, and carpentry repairs, as well as housekeeping responsibilities like preparing guest rooms. As a vital part of the Guest Services team, the Facilities Technician serves as an Ambassador of RMHC-CTX, providing excellent customer service to guests, families, and visitors.

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Essential Duties & Responsibilities:

Maintenance and Housekeeping Responsibilities:

Perform general repairs and maintenance tasks for the facilities, including electrical, plumbing, carpentry, and painting.

Work closely with the House Operations Director on construction, renovation, and repair projects to meet health and safety standards.

Coordinate vendor service calls and maintain strong vendor relationships.

Prepare guest rooms for families, including dusting, vacuuming, and mopping.

Repair and treat structural issues such as walls, doors, trim, showers, floors, and sinks.

Perform preventive maintenance duties as assigned.

Maintain the cleanliness of facilities, including landscaping, courtyards, and mechanical spaces.

Support key inventory management and the pop tab collection program.

Assist with the maintenance of RMHC CTX vehicles, including cleaning, registration, and repairs.

Guest Relations Responsibilities:

Serve as an Ambassador and Concierge, providing high-level guest service to all who enter the RMH.

Inspect, clean, and organize guest rooms and common areas as needed.

Support the Guest Services team by answering phones and covering the front desk when required.

Skills & Competencies:

Passion for the mission of RMHC-CTX.

Strong interpersonal skills with the ability to handle emergencies and conflicts.

Organizational and multitasking abilities with attention to detail.

Warm, compassionate, and professional demeanor with excellent customer service skills.

Bilingual in English and Spanish preferred.

Physical Requirements:

Ability to walk, sit, stand, and use hands for tasks.

Must be able to lift up to 50 pounds.

Requires vision for close, distance, and peripheral tasks.

Must be 21 years or older with a valid driver’s license.

Requirements

 Qualifications:

Must be 21 years or older with a valid driver’s license. 

1–3 years of experience in facilities and maintenance repairs.

Basic knowledge of carpentry, sheetrock, plumbing, painting, and cabinetry.

Experience using hand and power tools.